Terms & Conditions

1. About Girls Little Things

Girls Little Things is a small gift boutique offering personalized gifts, unique treasures, handmade items, and cute little finds.

Some products may be handmade or prepared specifically according to a customer's selections or personalization requirements.

2. Website Use

You may use our website for personal and lawful purposes, including browsing our products, submitting an order request, and contacting our team.

You must not use the website in a way that may damage, interfere with, or attempt to gain unauthorized access to the website or its systems.

3. Product Information

We make reasonable efforts to display product descriptions, photographs, colours, sizes, and other information as accurately as possible.

Because some of our products are handmade or personalized, small variations in appearance, colour, size, or finish may occur.

Product photographs may also appear slightly different depending on the customer's screen or device.

4. Product Availability

Products shown on our website are subject to availability. We may update, replace, discontinue, or temporarily remove products without prior notice.

Adding an item to the cart does not guarantee that the item will remain available until the order is confirmed.

5. Placing an Order

Customers can select products, choose quantities, add items to the cart, and submit their order through the website.

The order information submitted through the website is reviewed by our team before the order is finalized.

6. Order Confirmation

After an order request is submitted, our team may contact the customer using the contact information provided in the order form.

We may confirm product availability, quantities, personalization details, pricing, delivery arrangements, and other relevant information before completing the order.

An order is considered confirmed only after our team has communicated confirmation to the customer.

7. Customer Information

When submitting an order or enquiry, customers are responsible for providing accurate information.

This may include:

• Full name
• Telephone number
• Email address
• Delivery or mailing address
• Product selections and quantities
• Personalization details where applicable

Incorrect information may result in delays or difficulties contacting the customer or fulfilling an order.

8. Personalized and Handmade Products

Some Girls Little Things products may be personalized, handmade, or prepared according to information supplied by the customer.

Customers are responsible for checking names, spelling, selections, colours, quantities, and other personalization details before submitting their order.

Once preparation or production of a personalized item has started, changes or cancellations may not always be possible.

9. Pricing and Payment

Product prices displayed on the website may change from time to time.

The applicable price, delivery charges, and available payment arrangements will be confirmed with the customer before the order is finalized where applicable.

10. Order Changes and Cancellations

If you need to change or cancel an order request, please contact us as soon as possible.

We will make reasonable efforts to accommodate requests, but changes or cancellations may not be possible after a personalized or handmade order has entered preparation or production.

11. Returns, Exchanges and Damaged Items

Return or exchange eligibility may depend on the product and the circumstances of the request.

Personalized and customized products may have different return or exchange conditions because they are prepared specifically for the customer.

If you receive an item that is damaged, incorrect, or has another issue, please contact us promptly with details of the issue so that our team can review it.

12. Delivery

Delivery arrangements and estimated delivery times will be discussed with the customer during order confirmation.

Delivery times may vary depending on product preparation, order volume, destination, delivery services, and circumstances outside our reasonable control.

13. Communications

By submitting your contact information when placing an order or enquiry, you agree that our team may use the information provided to contact you regarding your order or enquiry.

We may communicate with customers through email, telephone, WhatsApp, Instagram, or other contact methods provided by the customer.

14. WhatsApp and Instagram

Our website may contain links to WhatsApp and Instagram to make it easier for customers to contact Girls Little Things.

WhatsApp and Instagram are third-party services. Their use is subject to the terms and privacy policies of the respective platforms.

15. Privacy

We collect and use customer information for purposes such as processing order requests, responding to enquiries, contacting customers, and providing customer support.

Please read our Privacy Policy for more information about how personal information is handled.

16. Intellectual Property

The Girls Little Things name, logo, photographs, graphics, written content, designs, and other original website materials are protected by applicable intellectual property laws and may not be copied, reproduced, modified, or used commercially without permission.

17. Website Availability

We aim to keep our website available and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted, or free from errors.

We may update, maintain, modify, or temporarily suspend parts of the website when necessary.

18. Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, products, services, or business practices.

The latest version will be published on this page together with the applicable "Last updated" date.

19. Contact Us

If you have questions about these Terms & Conditions, an order, a product, or any of our services, please contact Girls Little Things.